Support

We're always there to help

When we say we're always there for you, we really mean it. Our technical staff are available 24 hours a day 365 days a week. Opt for our Diamond support package and you'll never be on your own.

Site Monitoring

All sites managed by us are hosted on our own servers in ScoLocate, Scotland's biggest datacentre All servers are monitored 24 hours a day and we are alerted to any spikes in traffic or downstream load issues so we can foresee and compensate for any issues that could cause your site to slow down - even while you're asleep!

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About Us

• No Excuses Ever - The buck stops with usWe buy our own machines, register the domains, we write the code ourselves so you can rest easy. We don't outsource any of our work to anyone, so we wont pass the buck if anything does wrong. There's only one link in our chain- us- so if you need some work done, let us know and we'll get on with it.
• Dedicated, experience development staff All staff are fully qualified in their respective rolls and because we don't have salesmen (or women) you wont be promised anything that we can't deliver. Your site is hosted on the best technology in one of the most robust datacentres in the world with full redundancy and daily backups. For the full spec of our datacentre click HERE.

Service Level Agreement

When you work with us you will be given a Service Level Agreement. If your site should ever become available for any reason then we will compensate you for not only the time that your site was unavailable, but for every penny of profit you would have made if your site had been available. This is the Adamantean SLA and no service provider in the UK offers this level of protection. No one. Just Us.

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